Our multi-disciplinary team is ready for the challenge

Before co-founding Andersen, Marcus led digital transformation at McKinsey, where he noticed a persistent gap between strategy consulting and creative execution. His background in behavioral economics and computer science brings a unique perspective to creative problem-solving. At Andersen, he’s pioneered an approach that merges data-driven insights with human-centered design, leading to notable successes with fintech and healthcare clients. A regular contributor to Harvard Business Review, Marcus is particularly interested in how design thinking can address complex organizational challenges. He serves on the World Economic Forum’s Future of Work committee and advises several AI startups.

James shaped his perspective on user experience working with early-stage startups in London and Singapore before leading design at Spotify. His approach to experience design, which emphasizes cultural context alongside user needs, has influenced how Andersen approaches digital product development. He established the agency’s research lab, which studies emerging behaviors in digital spaces. A champion of inclusive design practices, James has helped restructure how the agency approaches accessibility, making it central to the design process rather than an afterthought.